February Newsletter
What sits at the heart of Better Together Transportation are relational rides that keep loved ones together.
Recently, we’ve been taking a woman with limited vision from her assisted living community to a nursing home so she can be with her husband, who is bedridden. They sit together in his room for hours. When I go to pick her up, I find them holding hands. One day she wheeled him outside, and he saw the outside world for the first time in months.
We aren’t sharing a photo to protect their privacy, but trips like this are the core of what we do.
A Season of Connection
Here are two moments from late December that stayed with us.
Tammy was able to reunite with her family to celebrate Christmas together. Since then, she’s been using Better Together Transportation every month to stay connected with her daughter in person.
Jean’s family flew in for Christmas and rented a place so they could be together. We provided the ride so she could make it there.
2025 Rider Impact Summary
We recently completed our first rider survey with 41 respondents.
- 94% Improved Quality of Life: Riders report life is “Somewhat” or “Much” better.
- 100% Safety Rating: Every respondent feels safe and secure during rides.
- 92% Reduced Isolation: BTT is often their primary link to community.
- 74% Mobility Increase: Riders are leaving home more frequently for social and essential needs.
“Prior to BTT, I was only able to go to medical appointments. That was no life. Being stuck in my home, I felt like I was just waiting to die.”
— From our 2025 Rider Survey (shared anonymously)
These numbers show that reliable transportation keeps our community independent, connected, and aging in place with dignity.
Support Our Mission
Welcome Our New Treasurer
Meet Felicia Riddle. After years managing restaurants, weddings, and major events at Biltmore, Felicia saw how strong systems and thoughtful coordination directly shape people’s experiences and well-being. She brings that same precision to BTT in ensuring every dollar serves our riders and supports our mission.
“Before I go to sleep each night, I pray, ‘God, how can I help people best tomorrow?’” – Felicia
Meet Our New Board Member
Meet Tobie Stebbins. After years in hospitality and in roles as a business analyst and project manager, Tobie came to believe that the greatest impact comes from genuine human connection and treating people with dignity.
“Legacy lives in the lives you change.” – Tobie
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