We provide rides and speak publicly about the transportation barriers facing older adults and people with disabilities in Buncombe County.
Featured Public Comment
Protecting Transit Access in Asheville
We address the human cost of a ridership-first transit redesign and show how reduced coverage would leave without service older adults, disabled residents, and low-income riders.
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Good evening, Council members.
My name is Gino, and I am here tonight to speak about the redesign of our public transit network and the human cost of removing routes.
The city’s ART Choices Report states that ridership and coverage are competing goals—you cannot spend the same dollar on both. In that report, the city’s transit consultant defines coverage as ‘insurance against isolation’.
Yet by putting ridership first, the new model throws that insurance away. It cuts the share of residents near transit from 61% to 40%. That means one in three people who today have transit will lose it.
Hardest hit are the most vulnerable. The ART Concepts Report admits that a ridership-first model strips transit access from nearly one in four low-income residents and people of color. This is abandonment by design.
For seniors and disabled residents, your route map decides who gets paratransit and who gets left behind. By law, ADA van service can only go where your buses go. When the bus map shrinks, the ADA map shrinks with it.
For a senior on those routes, that means losing two lifelines at once: the bus stop that once was within reach, and the ADA van that served that route. When that van stops coming, the city ends at their front door.
Older adults make up nearly one-third of Buncombe County. In a county this old, in a city this old, your planning must prioritize coverage. Because when you cut a bus line, you cut twice.
Before you is a choice to define what the city of Asheville values. Above all else, value our people. Thank you.
County Reports Referenced:
Public Comments & Testimony
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Fixing Buncombe County’s Ride Voucher Program
Buncombe County’s ride voucher program has major access problems. We call for centralized dispatch and direct reimbursement to make the system usable in practice.
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Protecting Transit Coverage in Buncombe County
We urge county leaders to protect transit coverage and explain why Buncombe County’s terrain and spread-out population make broad access essential for residents.
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Ending the Two-Bag Grocery Limit for Seniors
Mountain Mobility’s two-bag grocery limit can leave some seniors without enough food. We propose practical fixes, including in-vehicle storage and limited driver assistance.



