Effective Date: 13 December 2025
Better Together Transportation (“the Organization”) is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy describes how we collect, use, and safeguard personal information.
Information We Collect
We may collect personal information including, but not limited to:
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Names, phone numbers, email addresses, and other contact information
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Ride request details, including locations, scheduling needs, and mobility accommodations
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Communications sent to us by phone, email, or through our website
Donation transactions are processed by third-party payment platforms. The Organization does not store credit card or banking information.
Use of Information
Personal information is used solely for purposes necessary to carry out the Organization’s mission, including:
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Providing and coordinating transportation services
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Communicating with riders, families, volunteers, and partners
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Complying with legal, safety, and operational obligations
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Improving services and website functionality
The Organization does not sell or rent personal information.
Third-Party Services
The Organization may use third-party services, including donation processors and website analytics providers, to support operations. These services may collect limited technical or transactional data in accordance with their own privacy policies.
Information Sharing
Personal information is disclosed only as necessary to:
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Provide requested services
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Comply with applicable laws or lawful requests
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Protect the rights, safety, or property of individuals or the Organization
Access to personal information is restricted to those with a legitimate operational need.
Data Security
The Organization employs reasonable administrative and technical safeguards to protect personal information. While no system is completely secure, appropriate measures are taken to limit unauthorized access or disclosure.
Individual Rights
Individuals may request access to, correction of, or deletion of their personal information, subject to applicable legal and operational requirements.
Requests may be directed to:
Email: contact@ridebettertogether.org
Phone: (828) 222-0253
Policy Updates
This Privacy Policy may be updated periodically. Revisions will be posted on this page with a revised effective date.
Contact
Questions regarding this Privacy Policy may be directed to:
Better Together Transportation
contact@ridebettertogether.org
(828) 222-0253