Q: Who qualifies for a ride?
We serve residents of Buncombe County who are seniors (60+) or adults with a physical disability (mobility challenges requiring a walker or wheelchair).
Q: Is there a cost for the ride?
No. We are a 501(c)(3) nonprofit, fueled by community support and county grants. We believe connection is a right, so we do not charge our neighbors.
Q: Where do you go?
I provide rides that start and end within Buncombe County. This includes Arden, Asheville, Barnardsville, Candler, Leicester, Mars Hill, Marshall, Swannanoa, and Weaverville.
Q: What days do you drive?
I drive Sunday through Thursday, from 8:30 AM to 5:30 PM.
Q: How many rides can I take?
MAX RIDES: 3 round trips per month.
To keep the service fair for everyone, you can mix and match your three rides as follows (limits reset on the 1st):
- Family & Worship: Up to 3 round-trip rides.
- Social Outings: Capped at 1 round-trip ride.
- Errands & Chores: Capped at 1 round-trip ride.
Example: You could take 1 Church trip, 1 Grocery trip, and 1 Social visit. This equals 3 total rides.
Note: A one-way trip consumes one round trip. Please schedule one ride at a time.
Q: Can I make a quick stop?
If the daily schedule allows, I am happy to include one quick stop at a pharmacy, bank, or post office as an “add-on” to your scheduled ride. Please mention this when you request your ride so I can build the extra time into the route.
Q: What if I have a fixed appointment?
For major life events or fixed appointments (like a wedding or funeral), you may request a ride up to one week in advance. I will call you shortly after your request to confirm so you can plan with peace of mind.
Q: Can a caregiver ride with me?
Yes. Up to two companions may ride with you for free. Please mention them when you request the ride so I can ensure there are seats available.