We fill transit gaps alongside Mountain Mobility. Where most public transport prioritize medical trips, we provide ‘relational miles’—rides that keep people connected and reduce isolation.
Professional Resources
• Download: Social Worker Handout (PDF) – A one-page service summary for your clients.
• Download: Memorandum of Understanding (MOU) (PDF) – Our formal framework for institutional referrals and partnerships.
Our Partner Network
We collaborate with local organizations to restore independence and social connection:
- Social Services & Food Security: ABCCM (rent/food), Transformation Village, Meals on Wheels, and Jewish Family Services (Faye’s Place Elder Club).
- Day Programs & Community Centers: Mountain Aging Partners (Adult Day Services), Harvest House, and Grove Street.
- Senior Living Communities: Deerfield, Vanderbilt, Givens Gerber Park, and Battery Park Senior Apartments.
- Faith Communities: Central United Methodist, The Rock Church, The Church At Asheville, and others.
Provider Referral Guide
| Questions | What to know |
|---|---|
| Who can use BTT? | Buncombe County residents age 60+ or adults with significant physical mobility disabilities. |
| When does BTT operate? | Sunday through Thursday. Closed Friday and Saturday. |
| What trips can riders request? | Family and friend visits, worship, social/community outings, and limited errands or non-medical appointments. |
| How many rides are available? | Up to 3 round trips per calendar month. Errands and non-medical appointments are limited to 1 per month. |
| What trips are not provided? | Medical appointments, treatment, therapy, procedures, hospital or nursing-home discharges, emergency rides, or work transportation. |
| When is a ride confirmed? | A request is not a reservation. If we can schedule the ride, BTT will contact the rider with a pickup time, usually by the evening before the trip. |