We write articles and speak publicly about the transportation barriers facing older adults and people with disabilities in Buncombe County.
Featured Presentation
Choosing Coverage Over Ridership
In this public comment to Asheville City Council, Better Together Transportation challenges a ridership-first bus redesign that would cut access to Transformation Village, MAHEC, and the Social Security office. The speech asks Council to preserve coverage and protect residents who depend on public transit for shelter, health care, and essential benefits.
View Transcript
Good evening, Mayor, Council Members,
My name is Gino, and I run Better Together Transportation. I transport people who cannot drive, who cannot walk long distances, and who cannot replace lost service.
You hired Jarrett Walker to design a new bus network. In Human Transit, Walker writes that no formula can tell a city whether to prioritize ridership or coverage. That choice reveals what the city values.
The city asked over 1,300 residents if this draft would improve our public transit. Across age, income, and bus use, every group rejected this plan.
They rejected it because:
- It cuts the bus to Transformation Village. Women overcoming addiction and abuse live there with their children. It is also a Code Purple emergency shelter. Cut this route, and homeless people lose their bus to shelter on freezing nights.
- It cuts the stop at MAHEC. To reach a doctor, an elderly, pregnant, or disabled patient must now climb a steep hill from Hendersonville Road.
- It cuts the route to the Social Security office. Seniors and disabled residents depend on those benefits to pay rent and buy food.
The City showed that coverage could be preserved if buses came less often. Council chose ridership instead.
So what does the city gain? Buses will run more often on some routes.
On paper, the average resident can reach ten percent more jobs in forty-five minutes. In practice, a mother, a patient, and a senior lose the bus to shelter, health care, and benefits.
The people say this plan will hurt them. Your consultant says transit choices are not right or wrong; they reveal what a city’s leaders value. You value a theoretical gain in job access over the people who depend on you to survive.
Please reconsider this plan. Choose coverage over ridership. Build a transit system whose core value is love for our people.
Thank you.
City Reports Referenced:
Public Comments & Testimony
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Transportation as Access to Human Connection
Founder Eugenio “Gino” Perez explains how the loss of transportation can become isolation, and why relational transportation helps seniors and people with disabilities stay connected to the…
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Protecting Transit Access in Asheville
In this public comment to Asheville City Council, we address the human cost of a ridership-first transit redesign. Using the city’s own reports, we explain how reduced…
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Fixing Buncombe County’s Ride Voucher Program
Buncombe County’s ride voucher program has major access problems. We call for centralized dispatch and direct reimbursement to make the system usable in practice.
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Protecting Transit Coverage in Buncombe County
We urge county leaders to protect transit coverage and explain why Buncombe County’s terrain and spread-out population make broad access essential for residents.
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Ending the Two-Bag Grocery Limit for Seniors
Mountain Mobility’s two-bag grocery limit can leave some seniors without enough food. We propose practical fixes, including in-vehicle storage and limited driver assistance.
Articles & Analysis
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Labor Shortage and Relational Transportation
A city that prices out its working people loses the human infrastructure that keeps old age humane. How Asheville’s housing crisis is collapsing in-home care and forcing…






